Credit Union Connection
Customers demand the same service from Credit Unions
that they do from large, national banks. For years the
large banks have given their customers telephone access
to their account information. Credit Unions, both large
and small, also have provided telephone access, but this
often consisted of a human teller answering the telephone,
looking up the account information, and reading it to the
Because manual telephone account access requires a human
teller, the information was available only during business
hours. Since many credit unions had few employees, they
began seeking a new way to handle telephone account
In 1989, Credit Union Consultants Inc, a Dayton, Ohio-based
data processing company exclusively dedicated to serving
Credit Unions, contacted Insta-Info. Working together as
a team, Insta-Info and Credit Union Consultants engineers
developed the perfect solution for real-time access to
When the Credit-Union-Connection® was created, many large
banks were using “batch” systems that resulted in the
information accessed by telephone to be a “snap shot” of
the account information, updated only once every day.
Insta-Info and Credit Union Consultants developed the
Credit-Union-Connection® to give credit union members
“real-time” access to their account information. Using
the Credit-Union-Connection® the members could access all
of their important account information 24-hours a day, and
the information would always be current.
Credit unions demand 100% uptime for the
Credit-Union-Connection®. Using the latest in multi-tasking
operating systems and dependable hardware, Insta-Info
delivers a highly dependable solution that is affordable
by even the smallest credit unions.
From a small, one-telephone-line system to a large,
multi-line system the Credit-Union-Connection® was designed
to scale to meet the exact needs of each credit union.
With more than thirteen years of dependable service the
Credit-Union-Connection® continues to serve credit unions
throughout the United States.
For more information about the Credit-Union-Connection®,
and how Credit Union Consultants Inc. and Insta-Info Inc.
can assist your credit union, please fill out our on-line
information request form.
Sales: 1-800-800-3823 or (937) 439-0064